Professional Details
Category : Back Office Executive, Office Assistant, Data Entry Executive
Company Name : CMS infosystem
Current Job Title : IT SERVICE DESK EXECUTIVE
Current Job Details : • Receiving Voice calls and Mails from PAN INDIA Users.
• Ticket generation and assigning Technical issues of users
In “ BMC REMEDY”.
• Password reset of users in “ SAP LOGON PAD”.
• Updating status to respective users.
• Generation of monthly Report.
• Successfully passed “ ABBOTT TRAINING “.
• Blended process with 80% mails and 20% voice calls.
Working Since : 6/ 2014
Previous Company Name : no